Refund Policy
Effective Date: 01/01/2014
At United Art Collective, we strive for excellence in every piece we deliver. If you are unsatisfied with your purchase, please review our refund policy.
Refund Eligibility
- Refunds are available for items that arrive damaged or defective.
- Custom and commissioned pieces are non-refundable due to their bespoke nature, except in cases of damage during transit.
Steps to Request a Refund
- Notify us within 14 days of receiving the item at [Insert Email].
- Provide your order number and photos of the damage or defect.
- Once approved, return the item in its original packaging.
Processing Time
Refunds will be processed within 5-7 business days upon receipt of the returned item. Shipping fees are non-refundable.
Questions? Contact us at Sayhello@unitedartcollective.com