Shipping policy
Shipping Policy
Processing Time
- Standard Orders: Orders are processed within 3–5 business days. Please note that custom orders or large-volume orders may require additional time.
- Notification: Once your order ships, you will receive a tracking number via email to monitor your package’s journey.
Shipping Rates
- Domestic Shipping (Within [Country]: Free standard shipping on orders over $X. Orders below $X will incur a flat-rate fee.
- International Shipping: We offer worldwide shipping with calculated rates displayed at checkout. Customs or import fees may apply based on your country’s regulations and are the responsibility of the buyer.
Delivery Times
- Domestic Shipping: Estimated delivery is 5–7 business days from dispatch.
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International Shipping: Estimated delivery is 10–21 business days, depending on your location.
- Please note that delays may occur due to customs processing, holidays, or other unforeseen events. We are not responsible for delivery delays once the package is with the carrier.
Lost or Delayed Packages
- If your package is delayed, please allow up to 14 additional days for domestic orders and 30 additional days for international orders to account for potential carrier delays.
- Lost Packages: If your package does not arrive within this timeframe, please contact us at [customer support email] with your order number so we can assist with a claim.
Customs and Import Fees
- International customers are responsible for any customs fees or taxes imposed by their country. United Art Collective is not liable for delays or charges incurred due to customs.